We have a dedicated help desk team in order to support our customers for a long period after the initial implementation.
Our focus is, and has always been, to create a long-term relationships with our customers. We’re there when you need us, no matter how simple or complex your requests are.
As part of fixed service agreements, we offer a wide range of services, depending on the customer’s needs:• a guaranteed reaction time and timely notification execution;• the possibility of buying the desired support hours in special packages;• the freedom to use the included hours for any kind of request: support, development, system audit etc.;• database backup hosting;• monthly usage report.
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